Last updated: September 22, 2026
Special Sathi ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you use the Special Sathi mobile application.
Depending on how you use the application, we may collect the following information:
Special Sathi allows users to add profile photographs and other required images using either the device camera or the device photo gallery.
The camera may be used when you choose to capture a new photograph directly from within the application.
Photo and media access may be used when you choose to select an existing photograph from your device gallery.
Camera and photo access are requested only when the related feature is used. You can manage these permissions through your device settings.
Special Sathi may allow users to submit documents for identity or eligibility verification.
Documents submitted through the application may include identity or disability-related verification documents where required by the application.
These documents are used for verification and related application purposes and are handled according to applicable security and privacy practices.
Special Sathi may request access to your device location when required for specific application functionality.
Location permission is requested through the device permission system. You may manage or revoke location permission through your device settings.
We may use collected information for the following purposes:
Information that you choose to add to your matrimony profile may be visible to other users according to the application's profile visibility and privacy settings.
You are responsible for ensuring that the information you choose to publish on your profile is accurate and appropriate.
Special Sathi may provide communication features such as chat between users. Information exchanged through these features may be processed to provide and maintain the communication service.
The application may send notifications related to account activity, profile activity, messages, verification, and other important service updates.
You can manage notification permissions through your device settings.
Special Sathi provides application content in multiple languages to improve accessibility and usability.
The application currently supports:
Changing the application language does not change how your personal information is collected or processed.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We do not sell your personal information.
Information may be shared with service providers or technology providers when necessary to operate, maintain, secure, or improve application services, or when required by law.
Special Sathi may provide options to deactivate or delete your account through the application.
When you request account deletion, applicable personal information will be deleted or handled according to our retention requirements and applicable laws.
Special Sathi is intended for adults and is not directed toward children.
We do not knowingly collect personal information from children who are not eligible to use the service.
The application may use third-party services for functions such as authentication, notifications, analytics, hosting, security, or other technical services.
Such services may process information according to their respective privacy policies and applicable agreements.
We may update this Privacy Policy from time to time to reflect changes in the application, services, legal requirements, or privacy practices.
Any updated Privacy Policy will be published on this page with a revised "Last updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Special Sathi support team through the contact information provided in the application or on the official Special Sathi website.